Call Management
Monitor, manage, and analyze all call center operations
Total Today
847
Active Now
23
In Queue
7
Missed
12
Active Calls
Monitor and manage incoming calls in real-time
| Caller | Status | Duration | Priority | Agent | Department | Time |
|---|
No calls found
There are no calls matching your current filter.
D
Demo Call
+1-555-DEMO
positive
Duration:00:01:23
Department:Customer Service
Agent:Sarah Johnson
Priority:medium
Audio Visualization
active
Live Transcript
Customer:Hi, I'm calling about my recent order...
Agent:Hello! I'd be happy to help you with that. Can you provide your order number?
Customer:Yes, it's ORDER-12345
Agent:Thank you, let me look that up for you...
Listening...
Recent Activity
Call completed
+1 (555) 123-4567 • Sarah Chen
Call started
+1 (555) 987-6543 • Mike Johnson
Call missed
+1 (555) 456-7890 • Auto Queue
Call transferred
+1 (555) 111-2222 • Emma Davis